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Terms & Conditions

Aston Workshop Terms and Conditions,

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These Terms and Conditions
These Terms and Conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights.
We may change these Terms and Conditions at any time. Any changes will take effect on the date they are posted on to the site (see date above). You will be asked to read and accept the Terms and Conditions each time you place an order to ensure that you are familiar with the most current ones.
Please note that different terms, including prices, delivery charges, delivery times and returns policies, may apply to purchases made in store.
Our Contract
You will have an opportunity to check and correct any input errors in your order up until you click the Submit Order button.
After you submit an order we will give you an Order Reference Number and details of the products you have ordered. We will send the same details to you in an email acknowledging receipt of your order (Order pending). We will then send a further email when we start to process your order (Order Processing). Please note that these emails are both acknowledgements, not acceptance of your order.
Acceptance of your order and the creation of a legally binding contract between us will only occur when we send you an email confirming your order (Order Completed). This will contain details of how your products will be delivered to you. Alternatively, we may decline all or part of your order for any reason, in which case our Order Confirmation email will tell you so.
We will tell you if your payment details cannot be authorised for any reason and may invite you to pay by another method or suggest that you visit our store. Please note that products, prices and offers in our store may differ from those featured on this site.
Prices and Payment
All prices and charges on this site are in UK pounds. They exclude VAT and delivery charges. For details see Delivery below.
The total cost of your order will be the price of the products you order, the applicable delivery charge. All these will be set out clearly in your Shopping Basket before you submit your order.
Prices, offers and products are subject to availability and may change before, but not after, we accept your order. If something becomes unavailable we may offer you an alternative.
We try very hard to ensure that all information on this site is accurate. However, just occasionally, an error can occur. If we discover an error in the price or description of a product you have ordered, we will contact you to ask whether you wish to continue with your order or cancel it.
We accept payment by most major credit and debit cards. Payment is deducted when we process your order.
Rights to Cancel or Vary
If:-

(a) we are not able to supply any of the goods for genuine reasons beyond our control, for instance, because we did not have the goods in stock, or sufficient goods in stock to meet all our orders, and we are not able to obtain the goods from our suppliers at all or in time to meet the delivery timescales; or

(b) our web site and/or ordering web pages contained any error, including in relation to the description or price of any of the goods; or

(c) if any of the goods are not in stock or insufficient goods are in stock to meet all our orders and cost of acquiring the goods to supply to you is higher than when your order was submitted or the cost of delivery is higher than when your order was submitted,

we shall be entitled to cancel the contract as a whole or in respect of those goods, in which case we will offer you a full refund, and we may also at the same time give you an offer to continue with your order subject to variations, or give an alternative offer, in which case we will identifying any changes to the goods, the price and delivery charges, and delivery timescales, and we will state how long that offer will remain open. These will be your only remedies and claims against us in such circumstances.
Restrictions - Age Requirements and Limits on Orders
If you order a product with a minimum age requirement, by ordering you confirm that you are of the required age.
Returns,Missing Products,
to see returns procedure please visit our returns policy page.
DELIVERY
Where We Deliver
Delivery can be made to most countries worldwide,however if your country does not appear in the list please contact us and we can try to arrange a delivery option for you.
Delivery Charges
We make every effort to keep our delivery charges as low as possible.These charges are calculated on size and weight of product once packed ready for despatch and also vary depending on country to be delivered to.The applicable standard delivery charge is shown on the submit order page . You will always be able to see all applicable charges before submitting your order.
How We Deliver
We use royal mail postage,
Business post courier
Delivery Times
For certain goods we will specify an expected delivery date if there is to be a known delay in obtaining the item(s) for you.
In all other cases set out below, delivery times are calculated in working days i.e. Monday to Friday inclusive but excluding Bank Holidays. If you order after 3pm, please calculate your delivery time as if your order had been placed the following working day. For delivery on the next weekday (if available), please order before 10am.
Standard Postal and Courier Deliveries
Standard postal and courier deliveries should arrive within 5 working days of placing your order (uk). To avoid disappointment, please allow a little extra time during busy sales periods.
If we are sending your product by courier, our Order Confirmation email to you will contain a link to the courier's website, and a parcel number, so that you can track your order right to your doorstep(uk only). Standard courier deliveries are usually made between 9am and 5pm(uk). All deliveries must be signed for. If you are out when the courier arrives, the courier will leave a card with a contact number for you to call.

IMPORTANT: We do everything we can to meet the delivery times specified in this section. However, these cannot be guaranteed as occasionally delivery times may be affected by factors beyond our control e.g. problems obtaining authorisation for your payment. We will inform you if we become aware of an unexpected delay.
This Website

We, our Group companies and our suppliers own the copyright, trademarks and all other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non-commercial use. Any other use or reproduction of the material or content is strictly prohibited.

You may not create any link to this website without our prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

General

These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non-exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.

Your data protection rights are set out in our Privacy Policy.

Additional terms and conditions may apply for prize competitions, pre-release orders and our added value services and offers. If so, you will be alerted to them at the relevant juncture.

These terms and conditions only cover the Aston Workshop website. Any other websites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

Buyers outside of the UK

For buyers outside of the UK, there may be additional fees customers need to pay regarding income/export taxes and duties. For the purposes of customs, the UK is now treated as any other non-EU country. In particular, customs procedures and formalities apply to trade between the UK and the EU.

For more information on how these fees may affect your purchase please contact us.